Testimonials from Byonics Customers
If you have been impressed with Byonics products or service, please share your comments here.
If you were not completely satisfied with your Byonics experience, please let us know!
Darryl Hedges - KD9AUK
I have used the Micro-Trak RTG with my high altitude balloon flights and it has performed flawlessly. Great product at a very reasonable price.
Clinton McDonald - VK3MJC
Great service. TT3+ arrived and seemed to work fine, but wouldn't key radio. Email to Byon had him pinpoint a failed transistor. Replaced the transistor and it's off and running. The fact that Byon responded to emails within 12 hours, and offered to send a new transistor out to me (in VK) speaks volumes for his service and support.
Wayne Reed - K4TTZ
After a failed attempt at updating the firmware on my WORKING TinyTrak4, I found myself with a dead device. I tried reloading the firmware per the firmware manual with no joy. I sent a brief email to Byon, and he put me back on track and I was able to recover my device. Good device that performs flawlessly and good customer service. It's a rare thing nowadays.
John McNelly - KK6NQK
Ordered the TinyTrack3Plus with TinyPack firmware a while back for a high-altitude balloon project. I had some troubles initially (through no fault of the Byonics hardware; I was getting RF interference on my Arduino serial outputs from the radio I was using), but Byon was extremely helpful every step of the way. I also bought a Micro-Fox 500 from Byonics, which worked wonderfully. I just recently had the SMA board-mount connector break off (again, not due to a problem with the product) and Byon is having one shipped to me for free. Great products with five-star customer service! I'll definitely be ordering from these guys again :)
James Bodnar - W8UQZ
Works great. Never had a problem with the Tiny Trak3. Any problems that came up were with the radios.
Jim Koelling - KB9CFH
If you use PicCon and do a lot of field re-programing, think about sending the DTMF to a digital audio recorder for LONG DTMF strings. Then instead of having to punch all those buttons, just hit the play on the recorder. You can also save the MP3 file to your computer for future use. You can remote change, or hook direct into the PicCon unit.
Bill - KH6UU
Micro-Trak works exactly as described. Bought one for a family member ham, and going to order another for myself. Up and running in 5 minutes!
Stuart - ZL2TW
Just assembled a PIC-CON and it worked fine first time. Easy to assemble with fool proof instructions just like the tiny traks.
Fred Uebelhoer - KA3IRJ
Fun and well designed products, I've purchased several now and all have worked better than advertised. The kits make great Club projects and the service from Byonics is fast and accurate. All the Best! Fred KA3IRJ
Allan - Vk4id
purchased a Micro-Trak RTG FA, Very happy with the service and the unit , straight out of the box all working great with no problems,
Valerio Balestrieri - IW8CGX/KD0RKF
Very good customer service.All it's ok! Thank you!
Tim Forbes -
I bought my MT-RTG about 18 months ago for use in my sail plane. The unit worked wonderfully, although there were times where I had trouble initialising the hardware. I lived with the issue for a full flying season and then decided I would have to rectify the situation. The unit was shipped to Byonics and the source of the problem was identified as the small antenna. The unit was returned to me without charge and equipped with a better-suited replacement antenna. Thank you for the great service. Tim Forbes.
Dale Murry - AG6SC
Sent AIO on balloon flight to ~121,000 ft on 02/23/14. Parachute torn loose when balloon burst. AIO survived fall and continued to provide packets which allowed recovery.
Jerry Glass - KE4URB
Purchased Micro-trak RTG FA 50 Watt. Works great just plug and play. Great booth at Hamcation!! Thanks Jerry
Lars Boman - SM6HOC
I'm very satisfied with TinyTrak3+. I have had it on a couple of radios and no problem. It has been with us and the caravan, in Italy and Croatia with no problem.